Download Details: Software Name: BlackBerry 10 Desktop Software Installer v1.2.0.52 (Windows OS) File Name: BlackBerryDesktopSoftware_1.2.0.52_B59.exe
The Z10 uses the OS 10.2. operating system, different from earlier Blackberry phones, and so, can be fully functional on a network like that of Consumer Cellular - as my two are. However, not all Z10s are the same even if they are the same model and advertised as "unlocked". One must be very careful to chose a version that will work on the BlackBerry Z10 review: Classy handset hampered by OS flaws May 24, 2013 BlackBerry Z10 Revisited (2019) - YouTube Jul 25, 2019 BlackBerry Z10 review | TechRadar
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Aug 19, 2013